Spendolini, Michael J. <br/><br/>
Benchmarking 

 - Barcelona :   Norma,   1994. 
 - 248 p. ;   23 centímetro 
<br/><br/><label>ISBN: </label>9580427461 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MERCADEO-TOMA DE DECISIONES<br/>ADMINISTRACION
<br/><br/><label>Universal Decimal Class. No.: </label>658.8